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(0 votes) 4:59 am
July 12, 2021
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I have a registered version and when I log into wordpress and go to CyberSEO Pro I hit a page that is asking me to register ?
When I add my name and email to the form I receive the error message below
Am I doing something wrong ?
Thanks
William
5:02 am
July 2, 2009
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Email me please with an access to your WordPress dashboard. Usually could be a temporary server connection issue, but it must be checked and fixed (if needed) anyways.
5:12 am
July 2, 2009
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I see the issue in the logs. You made an upgrade and entered a different name. However, the system still uses your old one to avoid any possible mess because you can’t have two names for the same account. So you should use the same name as you were using for the very first purchase. It has “A” between your first and second names.
P.S. I’ll fix the mailer to prevent it from sending out an activation info with a new name.
8:00 am
July 12, 2021
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Thanks for your help !!!
I was able to register but for some reason when I click the “Continue” link I receive a message “Sorry, you are not allowed to access this page.”
1:59 pm
July 2, 2009
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So is it working right now or not? If no, please email me with the admin access to your WordPress dashboard.
9:56 pm
July 12, 2021
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It is not working :-(
What is the email address that I should send the details ?
Thanks for your help !
10:00 pm
July 2, 2009
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There was a short-term failure during system update. Perhaps you are one of those customers that were affected.
Please follow this instruction: 
Login to see this link
My sincere apologies for the inconvenience.
6:42 am
July 12, 2021
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It worked !!!
Thanks so much for your help !!!
5:17 pm
November 29, 2022
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CyberSEO said
There was a short-term failure during system update. Perhaps you are one of those customers that were affected.Please follow this instruction:
My sincere apologies for the inconvenience.
HI, i have the same problem.
just bought.
Register with name and email does not work. :-(
5:23 pm
July 2, 2009
Offline
Please make sure you enter the activation name as it’s written in the email with instructions. Note the part in brackets. It also must be entered.
P.S. Why do you ask these questions on public forum? I can’t even show you what to enter here, because it’s your personal activation info. It’s not for public. Use the contact form please or contact me by email: Login to see this link
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