May 4, 2011

Upgrade stuck to 8.001 | CyberSEO Pro | Support Forums

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Upgrade stuck to 8.001
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May 18, 2022
2:30 pm
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Forum Posts: 3
Member Since:
July 10, 2018
sp_userofflinesmall Offline

Hi,

I bought the CyberSEO PRO plugin.

But, even if I try to upgrade manually, the latest version is 8.001, whereas 9.022 seems to be released.

Please help me to upgrade my plugin to check if my Fatal error: Uncaught ValueError: Path cannot be empty in /plugins/cyberseo/cyberseo.php(69) : eval()’d code:3 is fixed.

Best regards,

May 18, 2022
2:39 pm
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Forum Posts: 3102
Member Since:
July 2, 2009
sp_userofflinesmall Offline

That’s because you upgraded it incorrectly. You have entered a different email address while you were asked to enter the one that was used to order the plugin for the very first time. Now you technically have two licenses for two different email addresses: the old (registered on July 10, 2018) and the new one (registered on May 18, 2022).

Please contact me by email to find a better way to arrange this issue and merge your accounts together. You just have to decide which exactly email we should leave and which one to delete. If you decide to use thew new email, you will need to re-active your copy of the plugin. So I suggest to leave the old on that was used on July 10, 2018.

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