'Post Thumbnail' is creating blank gifs? | CyberSEO Pro
May 4, 2011

'Post Thumbnail' is creating blank gifs? | CyberSEO Pro | Support Forum

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'Post Thumbnail' is creating blank gifs?
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February 11, 2014
9:53 am
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whiteface
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I’ve set the ‘Post Thumbnail’ option to ‘Generate from the first post image’, but it’s just generating a 1xp x 1px blank gif for each post. Any idea why this is happening? This is the only reason I bought the plugin and it’s not currently working, thanks, N

February 12, 2014
2:31 am
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CyberSEO
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Forum Posts: 3204
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July 2, 2009
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Please provide the URL of some actual image which is gonna be used as a featured image.

February 12, 2014
4:46 am
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whiteface
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Here’s an example of a generated image: Login to see this link

February 12, 2014
5:16 am
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CyberSEO
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I need the source image URL.

February 12, 2014
5:38 am
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whiteface
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I’m guessing that it’s this then: Login to see this link

February 12, 2014
5:51 am
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CyberSEO
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July 2, 2009
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How come you’ve got GIF from a JPEG image? The CyberSEO doesn’t do any graphical format conversions. Perhaps it was another image, right?

Email me with access details to your WP dashboards, I’ll take a look on what’s wrong there.

February 12, 2014
6:03 am
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whiteface
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Thanks, email sent, N

February 12, 2014
7:42 am
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CyberSEO
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The answer is very simple. Two of three your feeds have no images. So there is nothing to be used to create featured image from. Only one feed (the 2nd one) does contain images, and CyberSEO creates featured images for it w/o any problems. E.g.: Login to see this link

February 12, 2014
7:59 am
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whiteface
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Ok is there a way for it to not create these gif files if there is no image available?

February 12, 2014
8:51 am
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CyberSEO
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Yes of course. In the feed settings: Post thumbnail -> Do not generate

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Important reminder: How to report issues with CyberSEO Pro before posting a "plugin doesn't work" thread

When encountering an issue with CyberSEO Pro, it is important to include your Syndicator Log in your post or email. The Syndicator Log is essential in identifying the problem and providing a solution. You should first analyze the log by yourself if the plugin is not working as expected. In most cases, by reading the log, you will be able to identify and fix the problem by yourself and won’t need additional help.

If you have a problem with a specific feed, please attach the feed's settings exported to a file to your email, along with your Syndicator Log. Do not send screenshots of your settings or links to your site with incorrect posts, as they won’t help resolve the issue. All the necessary information to identify the problem and fix your feed settings is located in the Syndicator Log and the feed settings file.

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