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No option to add feed
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February 9, 2021
3:01 am
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February 9, 2021
sp_userofflinesmall Offline

Hi,

I have purchased CyberSEO pro today and for some reason it does not show the option to add a feed.

All works fine in the lite version but no luck in the premium one. 

I tried deactivating all themes and reverted to the default one (I read on this forum that themes may glitch the app) but had no luck. I am using ionMag theme btw.

Any suggestions? This is very frustrating as this is a paid app and I honestly expected it to work with no issues.

Thank you,
A

February 11, 2021
1:43 pm
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Forum Posts: 1
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February 10, 2021
sp_userofflinesmall Offline

I also have this issue, it worked fine with the Lite version, but after purchasing the Premium version I am unable to see any feeds options. Also the link tabs also don’t work!

I have worked out which plugin is the issue its BuddyBoss Platform Plugin, again this was there when I used the Lite version with no issues.

This is not what I expect with a paid product!

February 19, 2021
3:19 pm
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Forum Posts: 3095
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July 2, 2009
sp_userofflinesmall Offline

Please enable the debug mode in “General Settings” and post the exact error message.

November 27, 2021
9:22 am
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November 27, 2021
sp_userofflinesmall Offline

HI – I also have just installed Pro and can’t see this news feed input box etc.

Running BB theme.

Any solution here? Just paid for 5 licences.

Thanks

November 27, 2021
12:20 pm
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Forum Posts: 3095
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July 2, 2009
sp_userofflinesmall Offline

Maybe you will provide an access to your WordPress admin panel? I really can’t fix something what I can’t see or simply reproduce at my test site.

November 27, 2021
1:38 pm
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November 27, 2021
sp_userofflinesmall Offline

Sure – can I email you?

November 27, 2021
2:13 pm
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Forum Posts: 3095
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July 2, 2009
sp_userofflinesmall Offline

Yes of course. My email is Login to see this link. – you can send all sensitive information like passwords etc right there.

November 28, 2021
2:49 pm
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Forum Posts: 3095
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July 2, 2009
sp_userofflinesmall Offline

As I can see you all use BoddyPress theme and WPJobManager plugin. I’ve checked site of Login to see this link. and found the following JavaScript error:

The following URL doesn’t exist and returns 404 code (I’ve removed the actual domain name): Login to see this link.

As a result, the JavaScript functionality is broken and CyberSEO just can’t use it in its control panel.

So if you have a similar problem I suggest you to disable all 3rd-party plugins except CyberSEO Pro and check if an option to add a feed is back. Is so, enable your plugins one by one and always check if CyberSEO Pro works normally. This is the easiest way to find a buggy plugin.

February 4, 2022
3:36 pm
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Forum Posts: 3095
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July 2, 2009
sp_userofflinesmall Offline

admin.bikerspress said
I also have this issue, it worked fine with the Lite version, but after purchasing the Premium version I am unable to see any feeds options. Also the link tabs also don’t work!

I have worked out which plugin is the issue its BuddyBoss Platform Plugin, again this was there when I used the Lite version with no issues.

This is not what I expect with a paid product!  

Please make sure to update to version 9.003, which fixes a jQuery conflict with come plugins and themes.

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