May 4, 2011 CyberSEO

CSV or text dump button suddenly gone | CyberSEO Pro | CyberSEO support forum

Avatar
sp_LogInOut Log In

Lost password?
sp_Search Search
Advanced Search
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Search Search
Go to Bottom
No permission to create posts
sp_TopicIcon
CSV or text dump button suddenly gone
Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 Topic Rating: 0 (0 votes) 
August 30, 2020
7:28 pm
Avatar
ninja321
Member
Members
Forum Posts: 87
Member Since:
August 26, 2013
sp_UserOfflineSmall Offline
Go to Top
1sp_Permalink sp_Print
0

Hello,

today I wanted to import via CSV and can't because the "CSV or text dump" button is not there anymore. How can this happen?

Edit: you can see it here: Login to see this link

August 30, 2020
7:38 pm
Avatar
douglas
Member
Members
Forum Posts: 27
Member Since:
January 5, 2020
sp_UserOfflineSmall Offline
Go to Top
2sp_Permalink sp_Print
0

Yeah also just noticed this now

August 30, 2020
7:50 pm
Avatar
CyberSEO
Admin
Forum Posts: 4256
Member Since:
July 2, 2009
sp_UserOfflineSmall Offline
sp_UserWebsite
Go to Top
3sp_Permalink sp_Print
0

Looks like a JavaScript collision. Seems your theme uses JavaScript improperly. Switch to a standard WP theme (these have no JavaScript errors) and try again.

August 30, 2020
10:36 pm
Avatar
ninja321
Member
Members
Forum Posts: 87
Member Since:
August 26, 2013
sp_UserOfflineSmall Offline
Go to Top
4sp_Permalink sp_Print
0

I use the divi theme on that site and switched it to a standard wp theme, deleted the cache but still the same problem.

August 31, 2020
12:11 am
Avatar
CyberSEO
Admin
Forum Posts: 4256
Member Since:
July 2, 2009
sp_UserOfflineSmall Offline
sp_UserWebsite
Go to Top
5sp_Permalink sp_Print
0

Try to disable all other plugins and enable them one by one. This is definitely a JavaScript collision. Also make sure that JavaScript is not blocked in the browser.

August 31, 2020
7:38 am
Avatar
douglas
Member
Members
Forum Posts: 27
Member Since:
January 5, 2020
sp_UserOfflineSmall Offline
Go to Top
6sp_Permalink sp_Print
0

Its happening across all my sites using CyberSEO and they previously all worked perfectly. I haven't changed anything on the sites.

August 31, 2020
10:53 am
Avatar
CyberSEO
Admin
Forum Posts: 4256
Member Since:
July 2, 2009
sp_UserOfflineSmall Offline
sp_UserWebsite
Go to Top
7sp_Permalink sp_Print
0

I see it now. Looks like a bug in CyberSEO JavaScript code. Checking it right now.

UPD: Fixed in version 8.008.

August 31, 2020
5:11 pm
Avatar
douglas
Member
Members
Forum Posts: 27
Member Since:
January 5, 2020
sp_UserOfflineSmall Offline
Go to Top
8sp_Permalink sp_Print
0

Thanks - working my side as well.

August 31, 2020
5:29 pm
Avatar
CyberSEO
Admin
Forum Posts: 4256
Member Since:
July 2, 2009
sp_UserOfflineSmall Offline
sp_UserWebsite
Go to Top
9sp_Permalink sp_Print
0

douglas said 

Do we need to update the plugin?

There are two ways to do so. You may wait for 24 hours and the plugin will update itself automatically (General Settings->Disable auto updates must not be selected). Alternatively you can update the plugin instantly by clicking Update the plugin to the latest version on the General Settings page.

No permission to create posts
sp_Feed All RSS
Go to top
Forum Timezone: Europe/Amsterdam

Most Users Ever Online: 1026

Currently Online:
23 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

ninja321: 87

harboot: 75

s.baryshev.aoasp: 68

Freedom: 61

Pandermos: 54

tormodg: 53

Member Stats:

Guest Posters: 337

Members: 3289

Moderators: 0

Admins: 1

Forum Stats:

Groups: 1

Forums: 5

Topics: 1753

Posts: 9040

Newest Members:

solano.soto, zain.abacy, cyberseo.iteso, dlwown2009.naver, efimerisai.pm, bozorcode

Administrators: CyberSEO: 4256