11:52 am
October 18, 2022
Hello,
After purchase, I did not get a download link for the plugin, nor a login credentials link. To access this forum, I had to figure out that your site uses WordPress and use the password reset function of it to generate a new password for the account which seems to have been generated for me correctly. However, I am still not able to access the downloads section of the site, as it seems to be protected by a HTTP password, where my account does not have access.
I am waiting for a solution.
If not, I am asking for a full refund of my payment, as I did not get the product.
Thank you.
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