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May 4, 2011 CyberSEO

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Important reminder: How to report issues with CyberSEO Pro before posting a "plugin doesn't work" thread

When encountering an issue with CyberSEO Pro, it is important to include your Syndicator Log in your post or email. The Syndicator Log is essential in identifying the problem and providing a solution. You should first analyze the log by yourself if the plugin is not working as expected. In most cases, by reading the log, you will be able to identify and fix the problem by yourself and won’t need additional help.

If you have a problem with a specific feed, please attach the feed's settings exported to a file to your email, along with your Syndicator Log. Do not send screenshots of your settings or links to your site with incorrect posts, as they won’t help resolve the issue. All the necessary information to identify the problem and fix your feed settings is located in the Syndicator Log and the feed settings file.

If you’re upgrading from an older version of CyberSEO Pro or experiencing a blank screen on the registration form, make sure to update your CyberSEO Pro loader script to the latest version. You can download the latest version at this link: https://www.cyberseo.net/downloads/cyberseo/cyberseo.zip

If the plugin crashes due to a severe error, such as a database problem or a glitch during an update, and you can’t disable it or update the code, please use this method to resolve the issue: https://www.cyberseo.net/blog/if-something-went-wrong/

If you're experiencing an issue with downloading the plugin or have questions about your license, please avoid posting it on this public forum. We may require sensitive personal information to assist you, and it's not appropriate to share such details in a public forum. Instead, please reach out to us directly via email (use the contact form at the bottom of the main page) and we'll be happy to help you with your concerns.

Thank you.