Known good proxies fail to connect | RSS Retriever | CyberSEO support forum

RSS Retriever supports authenticated proxies. However, if the credentials are missing or not parsed correctly, the connection will fail.

Unfortunately, we can't debug third-party proxies here, especially since you don't want to post your login information publicly. The best next step is to test those proxies in an environment where you can enter the full credentials. For example, you could use a local cURL command on your own machine or a private proxy checker that accepts username and password authentication.

If they can access cURL locally with the same credentials but cannot access the plugin, there is likely an issue with how the proxy format is specified in the plugin settings. If so, please contact by email so we can review the format together. Otherwise, it most likely means that the proxy itself is not accepting connections from your host.

The proxy format you're using (user:pass@ip:port) is correct. If you continue to experience issues with the plugin, it is likely that your proxy provider is blocking connections from your hosting server.

Since you don't have SSH access to test this directly, the easiest solution is to email us your proxy details, including the full login and password, at Login to see this link.